* Developed by a consultancy, not by a product or software company.
Many IT consultancies have a self-developed tool or system for budgets and forecasts. There are many reasons for this. Previously lack of existing suitable tools is one. Another is that they were working with customers on related processes and saw an opportunity to broaden their business.
There is also something else to consider when investing in a consultancy’s home-made system for budgets and forecasts. One of the consultancy’s major motivations is: To offer a tool that brings in business for the consultancy side.
There is a significant difference between driving the development of a software product and delivering consultancy services. In an IT consultancy whose primary purpose is to deliver consultancy services, the consultancy side will always be prioritized over unpaid R&D. This means few consulting firms with their own home-made system devote sufficient focus or resources to developing an efficient and easily administered system. In fact, implementation that takes 10 hours longer is better for the consultancy than spending 200 hours more on R&D.
For a product company 100% focused on developing the product, all the scalability and growth opportunity lies in developing a product that requires as little implementation and administration as possible. It lies in enabling partners that implement and customize the solution to configure the system easily and efficiently and with minimal administration. This is because it enables them to deliver value rapidly to their customers, giving them the opportunity to offer the system to even more customers.
So for Planacy, there is no intrinsic value in creating consulting hours. For us, it is about ourselves and our partners with our platform being able to deliver as much value as possible to as many customers as possible. We are convinced that this is the right focus to create real customer value.